Redlands, CA

I’ve never had an insurance experience as smooth and reassuring as the one I had with Bryant Laurel’s office. From the very first phone call, I could tell this team genuinely cares about their clients. Cynthia was my main point of contact, and she went above and beyond to help me understand all the options for my auto and life insurance. She patiently answered every question I had (and I had a lot!) and never made me feel like I was taking up too much time. What impressed me most was how proactive they were—Cynthia even called me back a few days later to share a discount I qualified for that lowered my premium even more. It’s rare to find this level of dedication and honesty. I walked away feeling confident and completely taken care of. If you’re tired of impersonal service and confusing policies, do yourself a favor and call this office. They truly set the standard for what customer service should be.

Working with Bryant Laurel’s State Farm office has been an absolute pleasure from start to finish. I’ve dealt with other insurance agencies in the past, but none have come close to the level of service I received here. Jose and Cynthia were both incredibly attentive and knowledgeable. They took the time to explain every option in detail without ever making me feel rushed or pressured. They also followed up after my policies were in place just to make sure I didn’t have any lingering questions. You can tell they truly care about their clients and take pride in making sure you feel supported every step of the way. If you’re looking for an insurance team this is the place! I left feeling confident that my home, car, and family are well protected. I highly recommend them to anyone who wants peace of mind and exceptional service.

From the first call to signing my new auto policy, everyone at Bryant Laurel’s State Farm office was fantastic. I worked mostly with Bryant, who was super responsive and made sure all my questions were answered. He even stayed late one evening to help me finalize paperwork when my schedule was hectic. It’s rare to find such caring customer service these days. I’m so glad I chose this office for my insurance needs. Five stars all the way!

I’ve never written a review before, but I felt compelled to share how impressed I was with this agency. Bryant himself answered the phone when I called about life insurance, and he spent over 30 minutes going over my options. He was patient, knowledgeable, and genuinely invested in helping me find what worked best for my family. You can tell the staff here takes pride in their work and really values their clients. I wouldn’t hesitate to recommend them to anyone looking for honest and reliable insurance advice.

I recently switched my homeowners insurance to Bryant Laurel’s State Farm office, and it was the smoothest transition I’ve ever had. Cynthia helped me compare different coverage options and found a policy that saved me money without sacrificing protection. She was incredibly kind and took the time to explain everything in a way that made sense. The whole process was stress-free, and I feel confident knowing my home and family are covered. Thank you to the entire team for making this so easy!